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Shutterfly Customer FAQ

Top Answers & How-to Guides

What is Shutterfly's Phone Number?

The question we are asked most often is about how to talk to Shutterfly customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Shutterfly Account?

Shutterfly allows you to upload your photos and have them printed on gifts like cards or coffee mugs. When uploading your photos, you...

Can I order prints of my digital photos through Shutterfly?

Yes, you can definitely order prints of your digital photos through Shutterfly. We offer a convenient online platform where you can...
Ask any question you have about Shutterfly customer service, get an answer now.
Contact Shutterfly customer service

Contact Support

How Do I Contact Shutterfly Support?

If you are a Shutterfly member and want to know what the current deals are or you have an issue with an order or missing uploads, you...
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Order Management

How Do I Edit an Order I Already Placed with Shutterfly?

This easy to follow article outlines how Shutterfly customers can cancel and edit an order that has already been placed. If you have...
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How Do I Track My Shutterfly Order?

Shutterfly makes it easy for customers to get information regarding their order. You can track your account by calling Shutterfly directly...
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How Do I Cancel My Shutterfly Order?

To cancel your Shutterfly order, first, go to the Shutterfly website and login to your account. Next, click "Order History". If you're...
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Account Recovery

How Do I Recover My Shutterfly Account?

Shutterfly allows you to upload your photos and have them printed on gifts like cards or coffee mugs. When uploading your photos, you...
Read more

Shipping and Processing

How long does it take to process and ship an order from Shutterfly?

At Shutterfly, we strive to process and ship orders as efficiently as possible. The processing time for your order can vary based on...
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Do you offer expedited shipping options?

Yes, Shutterfly does offer expedited shipping options. We understand that sometimes you need your order delivered quickly, and we are...
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Payment Methods

What payment methods does Shutterfly accept?

Shutterfly accepts various payment methods to provide convenience to its customers. As of now, the accepted payment methods include...
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Promo Codes

Can I use multiple promo codes on one order?

No, unfortunately, you can only use one promo code per order on Shutterfly. The system is designed to accept only one code and will...
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International Shipping

Do you offer international shipping?

Yes, Shutterfly offers international shipping services. We understand that our customers are located all around the world and we are...
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Return Policy

What is the return policy for Shutterfly products?

Shutterfly has a hassle-free return policy to ensure customer satisfaction. If you are not completely happy with your purchase, they...
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Photo Editing

Can I edit my photos after I've uploaded them to Shutterfly?

Yes, you can edit your photos after uploading them to Shutterfly. Shutterfly offers a range of editing tools that allow you to enhance,...
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Print Orders

Can I order prints of my digital photos through Shutterfly?

Yes, you can definitely order prints of your digital photos through Shutterfly. We offer a convenient online platform where you can...
Read more

Help me with my Shutterfly customer service issue

Ask any question you have about Shutterfly customer service. We will do our best to get you answers right away.
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