Need to cancel and then reorder a book. Something happened that needed fixing. My order...

GetHuman1343216's customer service issue with Shutterfly from October 2018

Help with my Shutterfly issue
The issue in GetHuman1343216's own words
Need to cancel and then reorder a book. Something happened that needed fixing. My order was placed on Friday afternoon so there is a good chance it has not been processed yet. I have made the correction and am ready to reorder.
GetHuman1343216 did not yet indicate what Shutterfly should do to make this right.
I have an issue with Shutterfly too
How GetHuman1343216 fixed the problem
A change accidentally occurred on one of my books after I had ordered it. Just needed to know if the book that was ordered would be affected. They assured me the change would not affect the book ordered * days prior to the change.
Please help with my Shutterfly issue
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Shutterfly

Customer service issue
Reported by GetHuman1343216
Oct 14th, 2018 - 2 mons ago
I have an issue with Shutterfly too
Fixed
GetHuman1343216 shared how to fix
Seen by 6 customers so far
Similar issue to 682 others
0 customers following this
Items needed
Account holder name
Billing address
Email on account
Timeline
GetHuman1343216 started working on this issue
Oct 14th 3:59pm
GetHuman1343216 confirmed the issue is fixed. Hooray!
Oct 15th 4:51pm