Trying to download some JPEG pictures into my account* it shows the pictures as "saved...

GetHuman1333476's customer service issue with Shutterfly from October 2018

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The issue in GetHuman1333476's own words
Trying to download some JPEG pictures into my account* it shows the pictures as "saved", but if I shut down the web site and come back to it later, the pictures are not saved in the photo book account that I am trying to do.
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Shutterfly

Customer service issue
Reported by GetHuman1333476
Oct 12th, 2018 - 2 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 2 customers so far
Similar issue to 672 others
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Timeline
GetHuman1333476 started working on this issue
Oct 12th 5:27pm