Order Number: ************-********I ordered a photo book which has arrived with multip...
GetHuman1220429's customer service issue with Shutterfly from September 2018
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The issue in GetHuman1220429's own words
Order Number: ************-********I ordered a photo book which has arrived with multiple issues present on each page. The book is based on a template provided by Shutterfly which has predominantly black pages. Unfortunately, every left-side page has a white upside-down teardrop of missing ink. This is visible when pieces of photos are missing, but is especially visible when it appears against the black background too. Compounding this, the bottom of about half of the pages has a white strip with registration marks exposed directly beneath the black background of the page (as if the book pages were not trimmed correctly). Given the amount I spent on this book, I'm really disappointed with this collective quality.
GetHuman1220429 did not yet indicate what Shutterfly should do to make this right.
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