A free photo book was offered a week or so ago, but I didn't have time to complete it...

GetHuman-smortiz's customer service issue with Shutterfly from September 2018

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The issue in GetHuman-smortiz's own words
A free photo book was offered a week or so ago, but I didn't have time to complete it. Would it be possible to extend the deadline?
GetHuman-smortiz did not yet indicate what Shutterfly should do to make this right.
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Shutterfly

Customer service issue
Reported by GetHuman-smortiz
Sep 27th, 2018 - 23d ago
I have an issue with Shutterfly too
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Seen by 3 customers so far
Similar issue to 600 others
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Items needed
Account holder name
Billing address
Email on account
Timeline
GetHuman-smortiz started working on this issue
Sep 27th 8:50pm