On shoes.com I bought shoes on Thursday and paid for expedited shipping. I had shipping...

GetHuman5969584's customer service issue with Shoes.com from April 2021

Help with my Shoes.com issue
First: share to improve GetHuman5969584's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5969584 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5969584's own words
On shoes.com I bought shoes on Thursday and paid for expedited shipping. I had shipping I bought was the * to * day rush. Meaning that the shoe should be here by Saturday or Sunday, Sunday being the latest. But this morning I got a email saying my package was shipped and I checked the tracking number, it told me that my package would be here on Tuesday the **th, and not Sunday. I did not pay extra for my package to come * days later than I what I paid for.

GetHuman5969584 did not yet indicate what Shoes.com should do to make this right.

How GetHuman5969584 fixed the problem

We are waiting for GetHuman5969584 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Shoes.com's attention and get better help faster. Tap below to get started.
Having Shoes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5969584
Apr 16th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 82 others
0 customers following this


GetHuman5969584 started working on this issue
Apr 16th 10:43pm