I received my shoes and the were a size ** men’s when I ordered a size ** kids

GetHuman820303's customer service issue with Shoes.com from June 2018

Help with my Shoes.com issue
The issue in GetHuman820303's own words
The problem: I received my shoes and the were a size ** men’s when I ordered a size ** kids
GetHuman820303 did not yet indicate what Shoes.com should do to make this right.
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Shoes.com

Customer service issue
Reported by GetHuman820303
Jun 25th, 2018 - 4 mons ago
I have an issue with Shoes.com too
Fixed
Seen by 4 customers so far
Similar issue to 22 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman820303 started working on this issue
Jun 25th 10:40pm
GetHuman820303 indicated the issue is not fixed yet.
Jul 2nd 9:30pm
GetHuman820303 shared this issue with others over email
Jul 2nd 9:31pm