My shark ion flex no longer picks up litter. It seems to pick it up but the just dumps...

GetHuman-crosbysu's customer service issue with Shark Vacuum from January 2019

4 views
 | 
911 similar
 | 
0 following
Help with my Shark Vacuum issue
Next: our robot will wait on hold for GetHuman-crosbysu to get a Shark Vacuum rep on the line!
Always use the GetHuman Phone tocall Shark Vacuum. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-crosbysu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-crosbysu may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-crosbysu's own words
My shark ion flex no longer picks up litter. It seems to pick it up but the just dumps it back on the ground. No one has helped me and I have a VIP warranty. I have only had it for a year and a half. I dont want it repaired at this point or a new one of the same model. I want empty boxes with a return label with paid postage to send it back for a refund or a different, new vacuum sent that will not break and is made for pet hair and litter on floors carpets and upholstery.
GetHuman-crosbysu did not yet indicate what Shark Vacuum should do to make this right.
I have an issue with Shark Vacuum too
How GetHuman-crosbysu fixed the problem
We are waiting for GetHuman-crosbysu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shark Vacuum's attention and get better help faster. Tap below to get started.
Having Shark Vacuum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Shark Vacuum email you?
This email address isn't valid
Follow this issue
See how GetHuman-crosbysu fixes it.
This email address isn't valid

Shark Vacuum

Customer service issue
Reported by GetHuman-crosbysu
Jan 13th, 2019 - a mon ago
I have an issue with Shark Vacuum too
Not resolved
Seen by 4 customers so far
Similar issue to 911 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-crosbysu started working on this issue
Jan 13th 7:40pm