I wanted to say what great customer service i received from shark. I called today and D...

GetHuman-clstarke's customer service issue with Shark Vacuum from November 2018

Help with my Shark Vacuum issue
The issue in GetHuman-clstarke's own words
I wanted to say what great customer service i received from shark. I called today and Diane was helpful, friendly, and fast. In short, everything a person would want when calling about a product issue. Thank you*Candace Starkey
GetHuman-clstarke did not yet indicate what Shark Vacuum should do to make this right.
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How GetHuman-clstarke fixed the problem
The hose had separated from the handle. Despite not having the number on the prong of the plug (replacement plug-puppy damage) Diane quickly did whatever she did and told me I would receive the replacement part in *-* days. Thank you Diane and Shark
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Shark Vacuum

Customer service issue
Reported by GetHuman-clstarke
Nov 1st, 2018 - a mon ago
I have an issue with Shark Vacuum too
Fixed
GetHuman-clstarke shared how to fix
Seen by 1 customer so far
Similar issue to 548 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-clstarke started working on this issue
Nov 1st 6:32pm
GetHuman-clstarke confirmed the issue is fixed. Hooray!
Nov 1st 6:32pm