It seems the hinge isn’t recognizing the vacuum has changed positions - Vacuum it would...

GetHuman616100's customer service issue with Shark Vacuum from April 2018

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Help with my Shark Vacuum issue
Before contacting them, items GetHuman616100 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
GetHuman616100's next move: have a Shark Vacuum rep call.
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The issue and preferred resolution, in GetHuman616100's own words:
Vacuum it wouldn’t work ... It seems the hinge isn’t recognizing the vacuum has changed positions
I trust that Shark Vacuum will make this right and come up with a resolution that is fair.
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Shark Vacuum

Rotator lift away
Customer service issue
Reported by GetHuman616100
Apr 20th, 2018 - 3 mons ago
I have an issue with Shark Vacuum too
Not resolved
Seen by 2 customers so far
Similar issue to 267 others
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Timeline
GetHuman616100 started working on this issue
Apr 20th 10:58pm