I ordered a couple things online and just received my order today. But I realized and s...

GetHuman753627's customer service issue with Sephora.com from June 2018

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Help with my Sephora.com issue
Before contacting them, items GetHuman753627 may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman753627's next move: have a Sephora.com rep call.
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The issue and preferred resolution, in GetHuman753627's own words:
I ordered a couple things online and just received my order today. But I realized and saw that the three free sample products I have chosen that come with your product when you order online didn’t come with my package. I chose the “too faced hangover repleni****ng face primer”, the “hourgl*** veil mineral primer”, and the “benefit costmetics the POREfessional face primer”.
I trust that Sephora.com will make this right and come up with a resolution that is fair.
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Sephora.com

Customer service issue
Reported by GetHuman753627
Jun 5th, 2018 - 3 mons ago
I have an issue with Sephora.com too
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Seen by 2 customers so far
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Timeline
GetHuman753627 started working on this issue
Jun 5th 8:20pm