What is the return policy for Sephora?

The return policy for Sephora allows customers to return any unused or gently used products within 60 days of purchase for a full refund. For online orders, returns can be made by mail or at any Sephora store. For in-store purchases, customers can return items at any Sephora store. Additionally, Sephora offers a hassle-free return process with a complimentary return label provided for online returns. If a customer returns a product without a receipt, they will receive store credit equivalent to the lowest selling price within the past 30 days. However, Sephora does not accept returns of products that have been used excessively or are considered final sale items. It's important to note that returns or exchanges cannot be made for products purchased outside the United States or Canada.