I ordered an Artis * brush on the**th I believe, on the **th I got my package when I go...

GetHuman648465's complaint issue with Sephora.com from May 2018

1 view
 | 
140 similar
 | 
0 following
Help with my Sephora.com issue
First: share to improve GetHuman648465's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman648465 to get a Sephora.com rep on the line!
Always use the GetHuman Phone tocall Sephora.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman648465 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman648465's own words
I ordered an Artis * brush on the**th I believe, on the **th I got my package when I got off that nite and it was empty except for a *** pt perk and a few samples. I called in and spoke to Damien who was super nice and he said he ordered the brush for me, I recieved an email saying it was out of stock so on the **st I called in and requested a refund on my card, the rep said she sent it. Here it is nearly * weeks later and I still don't have my money back. I called in last Wed and was told any ...
GetHuman648465 did not yet indicate what Sephora.com should do to make this right.
I have an issue with Sephora.com too
How GetHuman648465 fixed the problem
We are waiting for GetHuman648465 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sephora.com's attention and get better help faster. Tap below to get started.
Having Sephora.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman648465 fixes it.
This email address isn't valid

Sephora.com

complaint issue
Reported by GetHuman648465
May 2nd, 2018 - a yr ago
I have an issue with Sephora.com too
Not resolved
Seen by 1 customer so far
Similar issue to 140 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman648465 started working on this issue
May 2nd, 2018 2:30am