A:No. Hours for this phone number are Mon-Fri 8am-11pm EST.The least busy day is Monday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Sephora Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #2 most popular Sephora phone number out of 2. Click above to go back to the main customer service number and other contact information, including Sephora email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6am-9pm PST · Press 3 · Product or beauty advice, press 1. For new orders, press 2. Customer service, press 3. Billing and payments, press 4. Gift card balance, press 5. For all other questions, press 0 or stay on the line.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Sephora phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
What are the hours and when should I call?
Sephora operates the call center for this 866-286-1262 phone number Mon-Fri 8am-11pm EST. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 451 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sephora phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sephora staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sephora is Monday.The most busy day to call Sephora is Friday. Again, this is based on a sample of 451 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Sephora is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Sephora number, but it is also the day with the shortest hold times.