Sephora Customer Service

Phone Number & Getting a Rep

Sephora Customer Service number

866-286-1262
Toll-free·Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Sephora number?

A:Calling this Sephora number should go right to a real human being
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-11pm EST. The least busy day is Wednesday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Sephora Customer Service?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

All Sephora customer service contact information

This is the #2 most popular Sephora phone number out of 2. Click above to go back to the main customer service number and other contact information, including Sephora email addresses, twitter handles, and live chat options.

More Sephora Customer Phone Numbers

Customer Service

877-737-4672
Main phone number · Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6am-9pm PST · Press 3 · Product or beauty advice, press 1. For new orders, press 2. Customer service, press 3. Billing and payments, press 4. Gift card balance, press 5. For all other questions, press 0 or stay on the line.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Sephora phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Sephora number should go right to a real human being
In fact, much of this information on this page is superfluous because this Sephora phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Sephora operates the call center for this 866-286-1262 phone number Mon-Fri 8am-11pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 451 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sephora phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sephora staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sephora is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 451 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call Sephora is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Sephora number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why call this Sephora number?

Below is a sample of recent calls to Sephora, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 1m 12s , Sep 5, 2024 7:08 PM

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