Tengo un problema con mi refrigerador es de la marca kenmore... hace ya * meses que est...

GetHuman-letie's customer service issue with Sears from January 2019

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The issue in GetHuman-letie's own words
Tengo un problema con mi refrigerador es de la marca kenmore... hace ya * meses que esta fallando de echo asta hoy en dia ya no congela y solo en ratos enfr*a.. el problema empez* a mediados de agosto mi refrigerador comenzo a descongelar y congelar mi comida empezo a descomponesce.. hablamos a soluciones al cliente y me dijeron que me iban a llamar para decirme cuando iban a benir y paso el tiempo y no llamaron.. volv* a llamar entonces me dieron una cita en noviembre, el t*cnico que vino solo me dijo que encargaria la computadora del refrigerador.. y volvieron a darme otra cita hasta diciembre, el otro t*cnico que vino dijo que la pieza que encargaron estaba equivocada, y me dio otra cita hasta hoy ******* mientras tanto mi comida sigue echandose a perdes .. el t*cnico que vino hoy por fin cambio la pieza, pero resulta que ya padaron * horas y mi refrigerador sigue en las mismas no da se*al de que vaya a conjelar.... por fabor estoy desesperada la verda dudo mucho que mi refrigerador buelva a funcionar como antes y es una pena que no me ayuden en esta cituacion yo creeo que deber*a de reponer el refrigerador por otro nuevo ya que este no da se*ales de ninguna manera, ya es mucho tiempo el que a pasado yo la verda estoy muy desesperada y desilusionada del servicio de ustedes me considero una buena clienta por favor no de defrauden muchas gracias de ante mano

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Sears

Customer service issue
Reported by GetHuman-letie
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 2825 others
0 customers following this

Timeline

GetHuman-letie started working on this issue
Jan 31st, 2019 6:15am

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