On Order* ********* we ordered two pairs of your Everlast Men's Running Pants. We plac...

GetHuman1188233's customer service issue with Sears from September 2018

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The issue in GetHuman1188233's own words
On Order* ********* we ordered two pairs of your Everlast Men's Running Pants. We placed the order on August **, **** size XXL Color: BLACK ONYX for my husband to wear on our trip to Mayo Clinic Jacksonville, FL. When we received the order the two pairs of pants were GRAY NOT ONYX BLACK as we had ordered. On this same order we had ordered a pair of gray running pants which we kept. But we did not need three (*) pairs of gray pants. I returned these two gray pairs of pants which should have been onyx black upon our return from Florida on **-**-**** via USPS & paid the postage to return them of $**.**. Today is **-**-**** & I have not heard from you so I thought I had better check on the return to you.
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Customer service issue
Reported by GetHuman1188233
Sep 23rd, 2018 - 4 mons ago
I have an issue with Sears too
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Seen by 2 customers so far
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GetHuman1188233 started working on this issue
Sep 23rd, 2018 7:42pm
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Sep 23rd, 2018 7:43pm