How can you say fixed? when now an additional complaint about delivery and non-installation of icemaker after I called before delivery and Sears rep assured me it would be installed.
GetHuman-grimsted's customer service issue with Sears from August 2018
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The issue in GetHuman-grimsted's own words
have discounts applied and they did not register ... online order does not reflect LABORDAY **% discountAND ADDITIOANL DISCOUNT for sears card OR bonus discount. *TRIED to speak to sales representative BUT ISSUE WAS NOT RESOLVED.**I DO NOT want to cancel order because my tenant badly needs fridge by Monday.*No one called me back as stated, so I let order go through, but now I want refund of discounts amounts**Please phone ***-***-*****NEED TO TALK TO REP
Sears will make good on the advertised discounts now with a refund!*And now want Sears to install icemaker they said would be installed on delivery at no extra charge!
Many years Sears customer, and purchased fridge and stove for same rental house last March!
Yes, I ordered a Kenmore fridge from Amazon, when they said it would come sooner and then they delayed as well. So now that my Sears order for a Monday delivery went through, I've cancelled the Amazon order, and only hope Sears will make good on the advertised discounts!
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