I tried to order from Sears on line. I entered one item in one color and it was difficu...

GetHuman627477's Complaints issue with Sears from April 2018

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The issue in GetHuman627477's own words
I tried to order from Sears on line. I entered one item in one color and it was difficult to go back and order the same item in another color. I went to check out and entered my email address. It said enter the code here and we will send a password to your email. An hour later and after * tries and only getting a search engine page I called. I got Mae, who barely spoke English. ** minutes on the phone, I ordered two pairs of pants. I spelled my name slowly, several times, same with my address and credit card number. She said my credit card was no good. I asked to speak to a supervisor ... they were all in a meeting. She said the computer was down. She told me to call back. I said have a supervisor call me back. No one has called, you wonder why you are going out of business. Laurel Hirkala *****@***.com

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Sears

Complaints issue
Reported by GetHuman627477
Apr 25th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1628 others
0 customers following this

Timeline

GetHuman627477 started working on this issue
Apr 25th, 2018 1:33pm