I tried to order from Sears on line. I entered one item in one color and it was difficu...

GetHuman627477's Complaints issue with Sears from April 2018

2 views
 | 
1726 similar
 | 
0 following
Help with my Sears issue
First: share to improve GetHuman627477's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman627477's next move: talk to a Sears rep without waiting on hold.
Always use the GetHuman Phone tocall Sears. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman627477 may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
The issue in GetHuman627477's own words
I tried to order from Sears on line. I entered one item in one color and it was difficult to go back and order the same item in another color. I went to check out and entered my email address. It said enter the code here and we will send a password to your email. An hour later and after * tries and only getting a search engine page I called. I got Mae, who barely spoke English. ** minutes on the phone, I ordered two pairs of pants. I spelled my name slowly, several times, same with my address and credit card number. She said my credit card was no good. I asked to speak to a supervisor ... they were all in a meeting. She said the computer was down. She told me to call back. I said have a supervisor call me back. No one has called, you wonder why you are going out of business. Laurel Hirkala *****@***.com
GetHuman627477 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman627477 fixed the problem
We are waiting for GetHuman627477 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sears email you?
This email address isn't valid
Follow this issue
See how GetHuman627477 fixes it.
This email address isn't valid

Sears

Complaints issue
Reported by GetHuman627477
Apr 25th, 2018 - 6 mons ago
I have an issue with Sears too
Not resolved
Seen by 2 customers so far
Similar issue to 1726 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman627477 started working on this issue
Apr 25th 1:33pm