I was charged for things that I didn't order and the * thing I did order was sent damag...
GetHuman1641388's customer service issue with ScentBird from November 2018
Help with my ScentBird issue
First: share to improve GetHuman1641388's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1641388's next move: send an email to ScentBird.
Tap the button below to start an email to ScentBird- it's the best way to get support from them right now. We'll check later to make sure GetHuman1641388 got a response or help escalate.
The issue in GetHuman1641388's own words
I was charged for things that I didn't order and the * thing I did order was sent damaged. I ordered a Versace perfume which was broken when I received it. Not only was I charged for this perfume but I was also charged for a Burberry perfume as well as some Kat Von D liquid eyeliner that I never ordered or received. I sent back the Versace perfume that I did order that was received broken but have been unable to reach anybody there to speak to anyone. I was charged $** from my account for a $**.** perfume that I ordered. I would like a full refund.
GetHuman1641388 did not yet indicate what ScentBird should do to make this right.
I have an issue with ScentBird too
How GetHuman1641388 fixed the problem
We are waiting for GetHuman1641388 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.