I was charged for things that I didn't order and the * thing I did order was sent damag...

GetHuman1641388's customer service issue with ScentBird from November 2018

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The issue in GetHuman1641388's own words
I was charged for things that I didn't order and the * thing I did order was sent damaged. I ordered a Versace perfume which was broken when I received it. Not only was I charged for this perfume but I was also charged for a Burberry perfume as well as some Kat Von D liquid eyeliner that I never ordered or received. I sent back the Versace perfume that I did order that was received broken but have been unable to reach anybody there to speak to anyone. I was charged $** from my account for a $**.** perfume that I ordered. I would like a full refund.
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ScentBird

Customer service issue
Reported by GetHuman1641388
Nov 27th, 2018 - 9 mons ago
I have an issue with ScentBird too
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Seen by 4 customers so far
Similar issue to 1322 others
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Timeline
GetHuman1641388 started working on this issue
Nov 27th, 2018 10:57pm