I've been charged several times for subscriptions I've never received. The last time i...

GetHuman-saharahm's customer service issue with ScentBird from November 2018

1 view
 | 
1143 similar
 | 
0 following
Help with my ScentBird issue
First: share to improve GetHuman-saharahm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-saharahm's next move: send an email to ScentBird.
Tap the button below to start an email to ScentBird- it's the best way to get support from them right now. We'll check later to make sure GetHuman-saharahm got a response or help escalate.
Before contacting them, items GetHuman-saharahm may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-saharahm's own words
I've been charged several times for subscriptions I've never received. The last time i checked I was told my subscription was on its way. Now that I've refused to just let you keep taking money from my account the story has changed. Either refund my cash or send my subscription. Everyone is sick of the excuse "we're moving our warehouse... Blah blah blah". How many months does it take to move your facility? Or perhaps you're just not in position to conduct business. Thus far I'm out of at least $**. I've been sent a handcream I was charged for and never ordered. Yet still haven't received what I did order. I haven't spoken to anyone satisfied with your service. Not one person.
GetHuman-saharahm did not yet indicate what ScentBird should do to make this right.
I have an issue with ScentBird too
How GetHuman-saharahm fixed the problem
We are waiting for GetHuman-saharahm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ScentBird's attention and get better help faster. Tap below to get started.
Having ScentBird issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ScentBird email you?
This email address isn't valid
Follow this issue
See how GetHuman-saharahm fixes it.
This email address isn't valid

ScentBird

Customer service issue
Reported by GetHuman-saharahm
Nov 14th, 2018 - a mon ago
I have an issue with ScentBird too
Not resolved
Seen by 1 customer so far
Similar issue to 1143 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-saharahm started working on this issue
Nov 14th 3:38am