Order*SS********Hello,*I was supposed to have my first month for $*.** but was charged...

GetHuman1323158's customer service issue with ScentBird from October 2018

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The issue in GetHuman1323158's own words
Order*SS********Hello,*I was supposed to have my first month for $*.** but was charged $**.**. Please either refund me the other $*.** or the entire $**.** and cancel my order now. I followed all steps and have never ordered from scentbird before. After rereading the terms and conditions in the email I was sent I am certain that I should have only been charged $*.**.**Thank you,*Brooke*B*****@***.com
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ScentBird

Customer service issue
Reported by GetHuman1323158
Oct 12th, 2018 - a mon ago
I have an issue with ScentBird too
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Seen by 2 customers so far
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Timeline
GetHuman1323158 started working on this issue
Oct 12th 1:34am