They never resolve issues. They take your money promptly but don't care about the issue...

GetHuman700744's customer service issue with ScentBird from May 2018

Help with my ScentBird issue
The issue in GetHuman700744's own words
They never resolve issues. They take your money promptly but don't care about the issues. Like the discounts your suppose to get when advertise or the case that I never received and my last cologne came broken. Not to mention the free cologne I was suppose to get. I am more upset that I spent my money and didn't get my proper services rendered and the waited all month to receive a broken cologne that I have already paid for. I am extremely disappointed.
GetHuman700744 did not yet indicate what ScentBird should do to make this right.
I have an issue with ScentBird too
How GetHuman700744 fixed the problem
The email is the only way. I still have some issues unresolved but they are replacing the one that came broken. My only suggestion is make sure you receive the promos that they offer during check out and that it actually shows up. They do take awhile to respond as they told me " they are a smaller company right now". But as of now one issue has been fixed.
Please help with my ScentBird issue
Do you have a customer issue as well?
We can help you get ScentBird's attention and get better help faster. Tap below to get started.
Having ScentBird issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ScentBird email you?
This email address isn't valid

ScentBird

Customer service issue
Reported by GetHuman700744
May 19th, 2018 - 6 mons ago
I have an issue with ScentBird too
Fixed
GetHuman700744 shared how to fix
Seen by 8 customers so far
Similar issue to 110 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman700744 started working on this issue
May 19th 11:51pm
GetHuman700744 indicated the issue is not fixed yet.
May 20th 1:04am
GetHuman700744 indicated the issue is not fixed yet.
May 20th 1:05am
GetHuman700744 confirmed the issue is fixed. Hooray!
May 21st 4:21am