I bought a refrigerator on ********* through Lowe's. I paid $****.** and I got the Lowe...

GetHuman-marykpat's complaint issue with Samsung from March 2019

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The issue in GetHuman-marykpat's own words
I bought a refrigerator on ********* through Lowe's. I paid $****.** and I got the Lowe's major appliance protection plan. I'm glad that I did.**I have had to have my ice maker replaced on * occasions, the first was on ******* and the second was ******. The ice maker that was replaced on *** stopped working less than a month later, I've just been living with it. I should not have to. I have also had to have the display screen mechanism replaced on ******. **I'm about the call for service, again, because my ice maker is freezing up and stops working. **I paid good money for this product and this customer, me, is very dissatisfied with it. At this point, I would not recommend this product or any other Samsung product.**At what point do you replace the entire refrigerator? My service protection plan is running out and I refuse to pay out of pocket for this issue every * months.**I would like a replacement refrigerator. Or you must find another way to resolve this issue ASAP.
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complaint issue
Reported by GetHuman-marykpat
Mar 30th, 2019 - 6 mons ago
I have an issue with Samsung too
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Seen by 4 customers so far
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GetHuman-marykpat started working on this issue
Mar 30th 5:35pm