My name is sean Weston (order * SSSCTJ*VI) I need to return a Tablet which falls within...

GetHuman-dui's customer service issue with Samsung from November 2018

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The issue in GetHuman-dui's own words
My name is sean Weston (order * SSSCTJ*VI) I need to return a Tablet which falls within Samsung's ** day return policy. Customer service has been terrible with providing mis-information on the return process. I have an order number which does not show up on my Samsung account or when I enter it as a guest. I need an RMA so I can return this however it appears that Samsung is making something that should be simple, impossible to do. My order number. All I need is an email with an RMA link so that I may make this return. As a long time Samsung customer who spends thousands of dollars a year and is faithful to using ONLY Samsung products, I would hope that an immediate resolution to my issue would be only fair. Than you
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Samsung

Customer service issue
Reported by GetHuman-dui
Nov 23rd, 2018 - 10 mons ago
I have an issue with Samsung too
Not resolved
Seen by 6 customers so far
Similar issue to 1732 others
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Timeline
GetHuman-dui started working on this issue
Nov 23rd, 2018 1:42pm