Samsung galaxy note * died* at first it turned itself off then on occasionally. Several...

GetHuman-mommavik's customer service issue with Samsung from September 2018

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The issue in GetHuman-mommavik's own words
Samsung galaxy note * died* at first it turned itself off then on occasionally. Several days ago it turned off and wouldn't come back on. I removed battery and turned on. It went through Samsung screen to att screen then to screen saying it couldn't boot properly etc. Showed green not and said reloading, do not turn off. Stayed that way for hours, then turned off. Now goes to Samsung screen then ATT screen, turns off and back on again to do same thing.Tried troubleshooting tips but no change
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Samsung

Customer service issue
Reported by GetHuman-mommavik
Sep 27th, 2018 - 25d ago
I have an issue with Samsung too
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Seen by 2 customers so far
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GetHuman-mommavik started working on this issue
Sep 27th 8:16pm