Samsung S* tablet. missing functionality. To compete with iPad needs ability to set tab...

GetHuman-cmedtexa's customer service issue with Samsung from August 2018

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The issue in GetHuman-cmedtexa's own words
Samsung S* tablet. missing functionality. To compete with iPad needs ability to set tablet display to never go off, instead of **-minute maximum. Artists who use this tablet want to display a photo for lengthy periods of time. With oil paint on our hands it is impossible to keep tapping the screen every ** minutes. we are smart enough to know we need to plug in the tablet if we are going to do this. Apple is smart enough to know that artist want this functionality and they have built it in. in a five-day Workshop I had to deal with this until my instructor loaned me his iPad. All of the other students just shook their heads and said they sure were glad they had not bought a Samsung tablet. I was appointed because I bought the tablet for that *-day Workshop. It was a waste of my money. And Samsung did not look good. This is not a huge thing for the company to fix. Simply programming change? let us the user decide how long we want the tablet to stay on. We know what we are doing. Please help us do it. I will not recommend the tablet to any of my friends until this problem is resolved.
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Customer service issue
Reported by GetHuman-cmedtexa
Aug 17th, 2018 - a yr ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 864 others
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GetHuman-cmedtexa started working on this issue
Aug 17th, 2018 4:05pm