No way to make a call - Use my phone while walking on the beach the fog rolled in and m...

GetHuman556487's customer service issue with Samsung from March 2018

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The issue in GetHuman556487's own words
Use my phone while walking on the beach the fog rolled in and my phone went out ... No way to make a call
I still owe for it with Smart Pay. Sent it back two times to your Co for repair they won't help me they say water damage I never dropped. It in water I loved my Galaxy J * now I don't have it and no one will help
I am ** years old and I need my phone
I have an issue with Samsung too
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Samsung

*****@***.com
Customer service issue
Reported by GetHuman556487
Mar 30th, 2018 - 2y ago
I have an issue with Samsung too
Not resolved
Seen by 16 customers so far
Similar issue to 4822 others
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Timeline
GetHuman556487 started working on this issue
Mar 30th, 2018 3:40pm