I am inquiring about a refund for a washer and dryer that was attempted to deliver to m...

GetHuman-bielfeld's customer service issue with Samsclub.com from February 2019

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The issue in GetHuman-bielfeld's own words
I am inquiring about a refund for a washer and dryer that was attempted to deliver to me but I sent back both units because it was the wrong dryer. Both units never left the delivery truck and were sent back. Samsung has since said that they have approved both units for the refunds but I have yet to see them reflected on my sam’s club credit card balance. Sam’s club.com also processed the refund with a reference number ******-*****. Each unit costed $***.** so the total refund should be for $****.**. My phone number is ***-***-****.
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Samsclub.com

Customer service issue
Reported by GetHuman-bielfeld
Feb 7th, 2019 - 3 mons ago
I have an issue with Samsclub.com too
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Seen by 6 customers so far
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GetHuman-bielfeld started working on this issue
Feb 7th 4:56pm