I made an order from sams and got a tracking number from FedEx. Tracking showed my item...

GetHuman-knightjd's customer service issue with Sam's Online from July 2018

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The issue in GetHuman-knightjd's own words
I made an order from sams and got a tracking number from FedEx. Tracking showed my items were on truck for delivery on *-*-**, today is *-**-** and still no delivery. FedEx called and made several excuses yesterday for not delivering item but ask for directions to make the delivery today. My items are still not delivered as of * pm today, the **th. I have lived here for ** years and never had any problems receiving my order until another recent order was days late as well as the order I am waiting on now, both which FedEx deliveries. FedEx must have some terrible management and employee service to be so late. I will cancel any future orders if the items are going to be sent by FedEx. Very disgusting. Guess they must be making up new excuses!

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Sam's Online

Customer service issue
Reported by GetHuman-knightjd
Jul 10th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 4 others
0 customers following this

Timeline

GetHuman-knightjd started working on this issue
Jul 10th, 2018 11:14pm

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