I need someone to call me back regarding my return on ********. I didn't get a refund...

GetHuman-jonipru's customer service issue with Sam's Club from March 2019

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The issue in GetHuman-jonipru's own words
I need someone to call me back regarding my return on ********. I didn't get a refund and I called customer service and received an email from Marisela saying I should have gotten a refund and check my bank!!! I charged it on my Sams Club card so why don't you product proof of refund? **I replied with my receipts and Sams Credit Card Statement and no one has gotten back to me. I want my refund asap or I'll need to dispute it with my credit card company directly!!!!!!!!!!!!!!!!!!!!!!!**Sam's Club Member Services ******@***.com***RE: filinalize refund *Incident: ******-*******
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Sam's Club

Customer service issue
Reported by GetHuman-jonipru
Mar 12th, 2019 - 5 mons ago
I have an issue with Sam's Club too
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Seen by 2 customers so far
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GetHuman-jonipru started working on this issue
Mar 12th 1:29am