I ordered a case of Nathans quarter pound all beef hot dogs online for pickup the next...

GetHuman2148082's customer service issue with Sam's Club from February 2019

2086 similar
0 following
Help with my Sam's Club issue
Next: our robot will wait on hold for GetHuman2148082 to get a Sam's Club rep on the line!
Always use the GetHuman Phone tocall Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2148082's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2148082 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2148082's own words
I ordered a case of Nathans quarter pound all beef hot dogs online for pickup the next morning at my local Sams club for my Business. Order * **********. Made payment, scheduled time for pick up, printed receipt that says my order is complete and waited for an e-mail to confirm. The next morning instead of an e-mail i received a text message stating my order was cancelled. Not only is cancelling an order an hour before i'm supposed to pick it up a HUGE inconvenience for a business, the money paid is now pending payment and unavailable for me to use. So i call my local Sams club and i'm told they do not have my order in stock and nothing can be done. I call the corporate office and i am told the same thing. i even talked to a supervisor at the corporate office and no help or solutions there either. there is actually a distribution center in my town, Surely there is a way to fill my order. I use Sams to stock my business and would hate to have to search elsewhere but, not only is all of this a major inconvenience i feel it is just wrong to do to paying members.
GetHuman2148082 did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman2148082 fixed the problem
We are waiting for GetHuman2148082 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2148082 fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman2148082
Feb 6th, 2019 - 4 mons ago
I have an issue with Sam's Club too
Not resolved
Seen by 7 customers so far
Similar issue to 2086 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2148082 started working on this issue
Feb 6th 6:04pm