want to check my account balance as I paid it off on Monday through the automated syste...

GetHuman-shawnga's customer service issue with Sam's Club from May 2018

Help with my Sam's Club issue
The issue in GetHuman-shawnga's own words
want to check my account balance as I paid it off on Monday through the automated system and it didn't go through then I talked to an synchrony bank employee yesterday and she stated that the payoff went through but I got an email today stating it didn't. I am not sure if the letter was from Monday or yesterdays communication with a person. my sam's card number is *****************shawn Galecka *last * digits of ss * ****
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Sam's Club

Customer service issue
Reported by GetHuman-shawnga
May 11th, 2018 - 10 mons ago
I have an issue with Sam's Club too
Fixed
Seen by 12 customers so far
Similar issue to 420 others
0 customers following this
Items needed
Order number
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Email address on the account (if applicable)
Timeline
GetHuman-shawnga started working on this issue
May 11th, 2018 12:47pm
GetHuman-shawnga indicated the issue is not fixed yet.
May 12th, 2018 1:48pm
GetHuman-shawnga confirmed the issue is fixed. Hooray!
May 12th, 2018 1:48pm
GetHuman-shawnga confirmed the issue is fixed. Hooray!
May 12th, 2018 1:48pm
GetHuman-shawnga indicated the issue is not fixed yet.
May 12th, 2018 1:48pm
GetHuman-shawnga confirmed the issue is fixed. Hooray!
May 12th, 2018 1:49pm
GetHuman-shawnga indicated the issue is not fixed yet.
May 12th, 2018 1:49pm
GetHuman-shawnga confirmed the issue is fixed. Hooray!
May 12th, 2018 1:50pm
GetHuman-shawnga confirmed the issue is fixed. Hooray!
May 12th, 2018 1:55pm
GetHuman-shawnga confirmed the issue is fixed. Hooray!
May 12th, 2018 1:58pm
GetHuman-shawnga indicated the issue is not fixed yet.
May 12th, 2018 2:27pm