My safelink phone number is **********. My name is Shari Stevens, birth dte...

GetHuman-agangofo's customer service issue with SafeLink from September 2018

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The issue in GetHuman-agangofo's own words
My safelink phone number is **********. My name is Shari Stevens, birth dte **********, last * of SSN is ****. Address was *** Sundown Dr Independence MO *****. I lost my enrollment id number and tried to use your website to submit my info to get it so I could request cancelling my lifeline account and phone number ..however..the website tells me it can't locate my account..yet safelink is texting me constant reminders to re*enroll soon. I need my enrollment id number please so I can cancel this. I can't call in without it...nor enter via web portal. I have moved to *** S Pleasant St apt *** Independence, MO *****. I don't use the phone...I want to cancel before new month. Please give me whatever id number i need to get my lifeline service with your company...cancelled. I am not going to re enroll...I an unhappy with safelink. I need to cancel asap... please call or text me at **********...the phone I use or reply to this message or email me the id number I'm not forced unwittingly to keep your service, as I am certain that would be illegal to do so thanks.
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Customer service issue
Reported by GetHuman-agangofo
Sep 23rd, 2018 - 4 mons ago
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GetHuman-agangofo started working on this issue
Sep 23rd, 2018 12:46pm
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