I just recently received a replacement phone. This phone worked good until I recharged...

GetHuman-garyphif's customer service issue with SafeLink from July 2018

7 views
 | 
3341 similar
 | 
0 following
Help with my SafeLink issue
Next: our robot will wait on hold for GetHuman-garyphif to get a SafeLink rep on the line!
Always use the GetHuman Phone tocall SafeLink. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-garyphif's own words
I was trying to report that my phone was not recharging and customer service was continously telling me to recharge the phone and call them back. ... I just recently received a replacement phone. This phone worked good until I recharged it. I find then phone does not charge. I am trying to get customer service to issue a return of this phone to see what is wrong with it. They keep telling me to test the phone with the same results. So I would like to return the phone and close my account.
They could make this right by sending me a box to return the faulty phone and closing my account.
I have called the Safelink customer service a few times but they did not listen to my claims and was repeated telling me to recharge a phone that does not charge. So, close my account and I can return the phone.
I have an issue with SafeLink too
How GetHuman-garyphif fixed the problem
We are waiting for GetHuman-garyphif to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-garyphif fixes it.
This email address isn't valid

SafeLink

Customer service issue
Reported by GetHuman-garyphif
Jul 1st, 2018 - a yr ago
I have an issue with SafeLink too
Fixed
Seen by 7 customers so far
Similar issue to 3341 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman-garyphif started working on this issue
Jul 1st, 2018 7:57pm
GetHuman-garyphif indicated the issue is not fixed yet.
Jul 1st, 2018 9:11pm
GetHuman-garyphif indicated the issue is not fixed yet.
Jul 2nd, 2018 9:06pm
GetHuman-garyphif indicated the issue is not fixed yet.
Jul 5th, 2018 5:08pm
GetHuman-garyphif indicated the issue is not fixed yet.
Jul 5th, 2018 5:18pm