My boyfriend list his phone & we called to deactivate the last phone he used with safte...
GetHuman-markhsmi's customer service issue with SafeLink from June 2018
3 views | 2500 similar | 0 following
Help with my SafeLink issue
Next: our robot will wait on hold for GetHuman-markhsmi to get a SafeLink rep on the line!
Always use the GetHuman Phone to call SafeLink. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-markhsmi's own words
My boyfriend list his phone & we called to deactivate the last phone he used with safteilink before upgrading to an iPhone. We were told they would have to send a SIM card because the phone wouldn’t work with them. He had used the phone & SIM card for several months but we let that go. It was going to be * to * days before he would get the SIM card from them & have service. We bought a new phone & the tracfone bring your own phone SIM card & called to have it turned on. We were told his number had been cancelled & he’d have to get another one. I told them that was unacceptable & I needed a manager. Then I was told he was getting his old number. After waiting ** minutes on the phone we were told the phone would come on. It never has & it’s been *** a day. When we call now it says his ticket is pending approval & to check back. We can’t talk to anyone & cant get the phone activated. Please help. The number is ***-***-****.
GetHuman-markhsmi did not yet indicate what SafeLink should do to make this right.
I have an issue with SafeLink too
How GetHuman-markhsmi fixed the problem
We are waiting for GetHuman-markhsmi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common SafeLink customer problems.