Ryanair Flight FR****, Malta to Edinburgh on **.**.**** was delayed and we applied for...

GetHuman5900580's customer service issue with Ryanair from March 2021

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The issue in GetHuman5900580's own words
Ryanair Flight FR****, Malta to Edinburgh on **.**.**** was delayed and we applied for compensation. **.**.****, email from R*air confirming that we were due compensation of £***.** each, total of £***.**. Travel vouchers were also available for * years, however if you wanted a cash refund you were to request it. I did that on **.**.**** and despite numerous telephone calls & emails, after ** months we are still awaiting our compensation which they confirmed right from the start we we entitled to. The travel vouchers are no longer available therefore they must have been withdrawn when I requested the payment of £***.**. This has become a very annoying and totally avoidable situation. R*air state when you send a email and they provide a ref*no’ that their customer services team will be in touch. Ryanair customer service as far as I am concerned is non existent, deplorable and disgraceful. I would be most grateful if you can provide assistance with this matter.*Thank you*Ross Morrison*M ***********

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Ryanair

Customer service issue
Reported by GetHuman5900580
Mar 29th, 2021 - 10 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 5103 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5900580 started working on this issue
Mar 29th, 2021 6:02pm
GetHuman5900580 indicated the issue is not fixed yet.
Mar 29th, 2021 10:10pm
GetHuman5900580 indicated the issue is not fixed yet.
Mar 29th, 2021 10:10pm
GetHuman5900580 indicated the issue is not fixed yet.
Mar 29th, 2021 10:10pm
GetHuman5900580 indicated the issue is not fixed yet.
Mar 29th, 2021 10:10pm