Ryanair Customer FAQ

Yes, you are allowed to carry a CPAP machine in the hold on Ryanair flights. Ryanair classifies medical equipment like CPAP machines as essential medical equipment and they are therefore carried free of charge. However, you need to inform the airline about it before your flight. To ensure a smooth journey, make sure the machine is safely packed and secured in its carrying case to prevent any damage during transit. Please note that the CPAP machine is in addition to your cabin baggage allowance.

You can make changes to passenger details on your booking through the "Manage My Booking" section on the Ryanair website. However, bear in mind that any changes must be made at least 2 hours prior to your scheduled flight departure. For name changes, there is a fee that will be charged. It's also advised to check the information thoroughly before confirming to avoid any future mistakes.

Yes, you can purchase additional baggage allowance if your bag exceeds the initially purchased limit. However, it's important to note that Ryanair's luggage policy allows a maximum of 20 kilos for a single checked bag. If your bag weighs 17 kilos, you only need to buy an additional 7 kilos, not 10. The purchase of additional kilos can be made either online up to 2 hours before the scheduled flight departure time or at the airport. Additional fees apply for excess baggage and prices are significantly higher at the airport, so it's recommended to buy it online in advance.

Yes, the barcode on your mobile boarding pass can be scanned at the airport. Keep your mobile phone screen brightness high for best readability. If for some reason it does not scan initially, don't worry. Airport staff are trained to manually input the code if necessary. Please remember that some airports do not accept mobile boarding passes. In that case, you will need to print out your boarding pass before your flight.

You can book flights from Dublin to Murcia for November 2024 by visiting the Ryanair website. Follow the steps below: 1. Click on 'Book a Flight' on the homepage. 2. Enter 'Dublin' in the 'From' field, and 'Murcia' in the 'To' field. 3. Select 'November 2024' as your travel date. 4. Add the number of passengers and choose the desired flight class. 5. Click the 'Search' button to check for available flights. 6. Select the flight that suits you best and proceed to book. Make sure to complete your booking by providing the necessary details and making a payment. An e-ticket will be sent to your email after the booking process is successfully completed.