I am very, very, worried. I have a flight on the ** the of December (ex Gatwick to Cork...
GetHuman-bealtain's customer service issue with Ryanair from December 2018
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The issue in GetHuman-bealtain's own words
I am very, very, worried. I have a flight on the ** the of December (ex Gatwick to Cork) returning on the ** of December ex Cork to Gatwick. I went to print out my boarding card for the ** of December leg of the journey and came up against a wall of setback that resulted in me spending two hours at the computer yesterday only to get no where. Today I've spent another two and a half hours doing battle trying to resurrect a reservation that supposedly doesn't exist according to Ryanair records*technology. I have just spent about an hour and a half corresponding with a 'support agent' called Munib who should be sacked and made to compensated me for the grief he has caused me. **The problem is I went to check in on line to print my boarding pass only to be informed that my booking doesn't exist. It does, and I can prove it as I have a boarding pass for the first leg of my journey already printed out. I've tried using the details on it to bring up my flight details and nothing has worked. So here I am with a boarding pass that doesn't technically exist and a flight that has disappeared from the system. *It has been suggested I book another flight and try to get a refund - I can't afford that and even if I could I would not as there is no guarantee I will get my refund. **How could this have happened? Clearly there is a serious computer hitch going on and no one is taking any notice. *As well you can imagine I'm falling apart with anxiety, especially after my experience with Munib as he is more than useless. *I AM SERIOUSLY PANICKED AND URGENTLY WANT TO SPEAK TO SOMEONE IMMEDIATELY. TIME IS NOT ON MY SIDE. Please note I do not have home internet access. *My phone number is *********** and my boarding pass details for the **th of December are LGW-ORK FR**** Seat **C Booking reference S*QSUT. Boarding pass Ireland P*PH-****.*Ryanair
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