On November *, I booked a flight from London Stansted to Berlin Schonefeld departing on...

GetHuman-awsfair's customer service issue with Ryanair from December 2018

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The issue in GetHuman-awsfair's own words
On November *, I booked a flight from London Stansted to Berlin Schonefeld departing on November **, flight FR****. I attempted to retrieve the flight to check in before departure, and it was not retrievable, either on the website or on the app. I then believed that I didn't have a seat on the plane, and so I paid for a new seat on the same flight. When I got to the airport I asked an agent to look up my list of flights, and she saw * my name on two tickets for the same flight. I paid for both tickets with Chase Visa, one ticket was $**.**, the other was over *** British pounds.
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Customer service issue
Reported by GetHuman-awsfair
Dec 5th, 2018 - 2 mons ago
I have an issue with Ryanair too
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GetHuman-awsfair started working on this issue
Dec 5th, 2018 12:52pm