On November *, I booked a flight from London Stansted to Berlin Schonefeld departing on...

GetHuman-awsfair's customer service issue with Ryanair from December 2018

2 views
 | 
5005 similar
 | 
0 following
Help with my Ryanair issue
First: share to improve GetHuman-awsfair's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-awsfair's next move: try calling Ryanair again.
The best way to get your problem resolved is to tap the button below to start calling Ryanair. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-awsfair may need:
Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-awsfair's own words
On November *, I booked a flight from London Stansted to Berlin Schonefeld departing on November **, flight FR****. I attempted to retrieve the flight to check in before departure, and it was not retrievable, either on the website or on the app. I then believed that I didn't have a seat on the plane, and so I paid for a new seat on the same flight. When I got to the airport I asked an agent to look up my list of flights, and she saw * my name on two tickets for the same flight. I paid for both tickets with Chase Visa, one ticket was $**.**, the other was over *** British pounds.
GetHuman-awsfair did not yet indicate what Ryanair should do to make this right.
I have an issue with Ryanair too
How GetHuman-awsfair fixed the problem
We are waiting for GetHuman-awsfair to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ryanair's attention and get better help faster. Tap below to get started.
Having Ryanair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ryanair email you?
This email address isn't valid
Follow this issue
See how GetHuman-awsfair fixes it.
This email address isn't valid

Ryanair

Customer service issue
Reported by GetHuman-awsfair
Dec 5th, 2018 - 2 mons ago
I have an issue with Ryanair too
Not resolved
Seen by 2 customers so far
Similar issue to 5005 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-awsfair started working on this issue
Dec 5th, 2018 12:52pm