I telephoned Ryanair about adding an additional package to my booking. I was told that...

GetHuman1221765's customer service issue with Ryanair from September 2018

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The issue in GetHuman1221765's own words
I telephoned Ryanair about adding an additional package to my booking. I was told that because the package was so small I would not have to pay any extra. This was completely false information. For a package that weighed *.*kg I was charged £**. Had the representative on the phone given me the correct information I would have posted the pacage to myself for £**. Thanks very much Ryanair!!! Also I very nearly missed my flight due to the very poor organisatin at the Ryanair check in desks at Manchester T*.
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Customer service issue
Reported by GetHuman1221765
Sep 28th, 2018 - 2 mons ago
I have an issue with Ryanair too
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Seen by 1 customer so far
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GetHuman1221765 started working on this issue
Sep 28th 9:04am