I cannot book a flight online. When I try to check out, I get message to 'fill in birt...

GetHuman-sanleede's customer service issue with Ryanair from September 2018

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The issue in GetHuman-sanleede's own words
I cannot book a flight online. When I try to check out, I get message to 'fill in birth info' which I have done several times. I tried Chrome & Firefox, and incognito mode. I have spent more than two hours trying to do this, including two live chats that got cut off. One rep told me i would need to reserve by phone, but I was cut off before I was given number. I received a 'not confirmed' flight info notice for this flight: FR **** Fri * Nov London Stansted to Gran Canaria **:**-**:** Can you please help.
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Ryanair

Customer service issue
Reported by GetHuman-sanleede
Sep 21st, 2018 - 6 mons ago
I have an issue with Ryanair too
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Seen by 2 customers so far
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GetHuman-sanleede started working on this issue
Sep 21st, 2018 4:31pm