Hi,*My queries is damaged luggage. My booking refno. S*D*WN and flight (FR****) was on...

GetHuman-luvnasha's customer service issue with Ryanair from August 2018

4 views | 2814 similar | 0 following
Help with my Ryanair issue
Did that get it fixed?
Waiting to see if GetHuman-luvnasha fixed the issue with our suggestion.
The issue in GetHuman-luvnasha's own words
Hi,*My queries is damaged luggage. My booking refno. S*D*WN and flight (FR****) was on ********** came from Palma to Bournemouth, where my luggage was damaged so we been told to report straight away so we did. we filled up claim form there and asked to email *****@***.com stating with damage luggage ref no( STNFR*****) and my address . But reply came like this:Thank you for your email regarding your damaged luggage.Unfortunately, we cannot locate your order on our system, so we are not able to proceed with your claim at this point*You will need to contact Ryanair directly to ask them to send your file through to us here at Antler. Once Ryanair have sent your order reference file to us we will then be able to send your replacement suitcase. so I called ryanair but unfortunately i couldn't get help from them. some of the staffs were so rude and hung up my phone. one of the staff asked me to fill claim form through website again. As I did but It didn't accept my claim form because it is more than * days. They're not able to proceed with my claim i don't know I am so confused and disappointed. Hope you help me.**Luvna

GetHuman-luvnasha did not yet indicate what Ryanair should do to make this right.

How GetHuman-luvnasha fixed the problem

We are waiting for GetHuman-luvnasha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ryanair's attention and get better help faster. Tap below to get started.
Having Ryanair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-luvnasha fixes it.
This email address isn't valid

Ryanair

Customer service issue
Reported by GetHuman-luvnasha
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 2814 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-luvnasha started working on this issue
Aug 24th, 2018 5:28pm
GetHuman-luvnasha indicated the issue is not fixed yet.
Aug 24th, 2018 5:28pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies