Booking P*Y*YQ*we realized that the second last name is not correct.*Danna's father boo...

GetHuman-soniaug's customer service issue with Ryanair from July 2018

Help with my Ryanair issue
The issue in GetHuman-soniaug's own words
Booking P*Y*YQ*we realized that the second last name is not correct.*Danna's father booked with his own two last names (it turns to be like his sister instead of his daughter!!!) Danna is named DANNA SECO MATEU*Is there any possibility to correct the second last name without a penaltY?? Thankyou! it was just a "lapsus" mistake!*Danna will travel with me, her aunt (SONIA SECO MONTANO booking J**IRH). As far as we know (We asked at Girona's airport) we should "connect" my reservation with Danna's as she is only ten years old and she is flying with me on holydays. Danna's flight was booked with *****@***.com, mine with *****@***.com *Thank you for your attention. I wait for your kind reply, we flight out tomorrow morning from Girona to Cagliari.*Have a nice day,*Sonia

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Customer service issue
Reported by GetHuman-soniaug
Jul 23rd, 2018 - 5 years ago
Seen by 16 customers so far
Similar issue to 1917 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking


GetHuman-soniaug started working on this issue
Jul 23rd, 2018 10:57am
GetHuman-soniaug indicated the issue is not fixed yet.
Jul 23rd, 2018 11:34am
GetHuman-soniaug confirmed the issue is fixed. Hooray!
Jul 24th, 2018 12:09pm

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