Hi , **I am confused about my booking, hope you can help!**How many bags have I booked...

GetHuman-petermcc's customer service issue with Ryanair from June 2018

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Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-petermcc's own words
Hi , **I am confused about my booking, hope you can help!**How many bags have I booked for my trip and the total of all other bags allowed.*- checked in bags and cabin bags., for family of * adults and two children.**Also I was checking-in online and found trouble changing passport information as myself and my daughter (Emily)recently got new passports and the passport numbers were different . I’m not sure if I changed to the new numbers successfully. Can you provide our passport numbers to confirm.**Thanks Peter McCandless.
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Ryanair

Customer service issue
Reported by GetHuman-petermcc
Jun 30th, 2018 - a yr ago
I have an issue with Ryanair too
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Seen by 6 customers so far
Similar issue to 1223 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-petermcc started working on this issue
Jun 30th, 2018 6:24am
GetHuman-petermcc indicated the issue is not fixed yet.
Jun 30th, 2018 10:20am
GetHuman-petermcc indicated the issue is not fixed yet.
Jun 30th, 2018 12:59pm