I booked a return flight to Palma and added luggage assuming that it was for my flight...

GetHuman-rosestev's customer service issue with Ryanair from June 2018

1 view
1160 similar
0 following
Help with my Ryanair issue
First: share to improve GetHuman-rosestev's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rosestev's next move: talk to Ryanair when they open.
Ryanair's call center is closed now. We will send GetHuman-rosestev a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-rosestev may need:
Name on booking, 6 Character booking reference, and Email address used for booking
Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-rosestev's own words
I booked a return flight to Palma and added luggage assuming that it was for my flight there and back but have just double checked today and only booked for my outbound flight. This is ridiculous as of course I will be coming back with the luggage. I have tried calling but can not get through to anyone and I tried web chat butt hat keeps crashing I need to get this sorted as I fly **th July and have seen I would need t pay £** for return which im not happy about as should of been on my original booking. my booking ref is MSU*TC. Can someone please call me ************ or work ***** ****** or provide me a number I can call
GetHuman-rosestev did not yet indicate what Ryanair should do to make this right.
I have an issue with Ryanair too
How GetHuman-rosestev fixed the problem
We are waiting for GetHuman-rosestev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ryanair's attention and get better help faster. Tap below to get started.
Having Ryanair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rosestev fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rosestev
Jun 28th, 2018 - 10 mons ago
I have an issue with Ryanair too
Not resolved
Seen by 1 customer so far
Similar issue to 1160 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-rosestev started working on this issue
Jun 28th, 2018 8:07am