Hi, I made a group booking for * people. I listed * adults and * child of ** years old...

GetHuman-karinliu's customer service issue with Ryanair from June 2018

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Name on booking, 6 Character booking reference, and Email address used for booking
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The issue and preferred resolution, in GetHuman-karinliu's own words:
Hi, I made a group booking for * people. I listed * adults and * child of ** years old.*I tried to check everyone in today, and when I tried to check in the last person. It won't let me. His date of birth is **** and the dates coming up for check in booking only go to ****. I realise that I should have booked him as a child. Please help as I can't print his boarding card.
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Ryanair

Customer service issue
Reported by GetHuman-karinliu
Jun 6th, 2018 - 16d ago
I have an issue with Ryanair too
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Seen by 2 customers so far
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GetHuman-karinliu started working on this issue
Jun 6th 9:06pm