Before contacting them, items GetHuman5306288 may need:
Card Number, Email on Account, Home Address, Name of Account Holder, and Phone Number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5306288's own words
I have repeatdly filed rushcard dispute with every possibile online and phine person at rushcard and emails sat sept ** **** my rushcard last transaction was aunauthorized transaction for over ***.** i am locked out my online.account and cannot access my last ** days transaction hiatory to report who it was and details but i want the amount last taken off my rushcard that day put refunded back on my rushcard.asap and after i withdrawl the cash off at atm i want a replacement rushcard asap as this is my third time since with rushcard this happened and i prompltly expect these issues to be resolved to my complete.satisfaction quivkly in time and if not i am left last to close my accounts woth rushcard and take my buisness elsewhere directly soon idint understamd how anyine can use my card for any amount or transaction without my permission each and every time reguardless the history before that and i dont trust my money with rushcard unsecure as it seems now plz update me on this urgent issue asap ty
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