I just called your *** number and had to cheat in order to get to speak to your Represe...

GetHuman1350035's customer service issue with RushCard from October 2018

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The issue in GetHuman1350035's own words
I just called your *** number and had to cheat in order to get to speak to your Representative. Once I explained that I needed something in writing from Rushcard that those two accounts I use to have have not been used in over *-* years. He hung up on me which I felt was totally unprofessional. I try not to have a negative attitude regarding services being proided by overseas employees but there was not one reason he could of not assisted when he had all the information on me. I don't have the cards I threw them away since I wasn't using them and because I had so many problems with Customer Service which still has not been corrected. Please advise me as to how I can obtain a written statement that you can verify the two cards I once held have not been used and provide the dates and sign the written information so that I can provide to the Dept of Social Services to keep my medical coverage in place as a senior. My name is Susan Mitchell, last four digits of social security ****** zipcode *****. I lived in California but there is a possibility I applied for one when in Las Vegas temporarily w*my daughter. Phone (***-***-****)* email address *****@***.com. I would truly appreciate someone taking a few minutes out of their busy schedule to advise me it would be greatly appreciated*Thanks in Advance
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RushCard

Customer service issue
Reported by GetHuman1350035
Oct 15th, 2018 - 2 mons ago
I have an issue with RushCard too
Not resolved
Seen by 2 customers so far
Similar issue to 1677 others
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Timeline
GetHuman1350035 started working on this issue
Oct 15th 7:39pm