I have been trying to get a live person to talk to I need to reset my pin because I for...

GetHuman-clarejea's customer service issue with RushCard from July 2018

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The issue in GetHuman-clarejea's own words
I have been trying to get a live person to talk to I need to reset my pin because I forgot it. I called over a month ago and the lady told me what to do to update my information and I faxed it in and now I can't get a live person on the phone. It's frustrating that I can't get My OWN money off my card after direct deposit. Your employees saying I have had an account since **** but I just recently started using the rushcard and never had one before. The Email and phone number I have now isn't the same as your automated service tells me is associated with my account. You can either help me update my info so I can reset my pin or you can just close my account. I'm very frustrated when I can't take money from my card. My name is Claretta J. Merrill D.O.B ********** my last * digits of my S.S * is **** my Email address is ClareJ*****@***.com
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RushCard

Customer service issue
Reported by GetHuman-clarejea
Jul 27th, 2018 - 10 mons ago
I have an issue with RushCard too
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Items needed
Card Number
Email on Account
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-clarejea started working on this issue
Jul 27th, 2018 5:38pm
GetHuman-clarejea shared this issue with friends on Facebook
Jul 27th, 2018 5:38pm
GetHuman-clarejea confirmed the issue is fixed. Hooray!
Jul 28th, 2018 1:28pm