I have recently purchased a Ruger ***** and have had a stovepipe condition from the ver...

GetHuman2039405's customer service issue with Ruger from January 2019

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The issue in GetHuman2039405's own words
I have recently purchased a Ruger ***** and have had a stovepipe condition from the very first round fired. Took apart receiver , cleaned and inspected. Did not find anything obviously wrong. Upon closer inspection it appears that the extractor does not grab spent round tightly enough and it ends up falling off of bolt before hitting ejector. Bought it at Big * in Santa Barbara. They are being very helpful, but it is still not ejecting. PLease help...**John Carmichael
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Ruger

Customer service issue
Reported by GetHuman2039405
Jan 25th, 2019 - 3 mons ago
I have an issue with Ruger too
Not resolved
Seen by 8 customers so far
Similar issue to 17 others
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Timeline
GetHuman2039405 started working on this issue
Jan 25th 7:39pm